Lean Process And Six SigmaSix Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.
Leadership And InfluenceLeadership has been described as the ability to influence others. An effective leader moves followers into action not with coercion but by eliciting their desire and conviction in the vision and goals articulated by the leader. Misused influence can bring about catastrophic results.
Internet Marketing FundamentalsThe internet has forever changed the way the people shop and conduct business. Even experienced marketing professionals need help navigating the pitfalls of internet marketing.
Increasing Your HappinessIt might sound a little strange to say that we should be happy at work. After all, it’s called work! But we spend more time at our jobs than we do engaged in almost any other activity. If we’re unhappy at work, we’re likely to feel the effects in other areas of our lives, too.
Handling a Difficult CustomerAt first glance, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges difficult customers pose and extend these skills to handling difficult people and situations throughout your daily life.
Goal Setting and Getting Things DoneThis course provides knowledge and development skills in creating SMART goals, utilizing technology, overcoming procrastination, self-motivating, managing time, and more. These techniques help you to set accurate goals and to achieve them.