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Creative problem solving is a way of solving problems or identifying opportunities when conventional thinking has failed. It encourages you to find fresh perspectives and come up with innovative solutions, so that you can formulate a plan to overcome obstacles and reach your goals.

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Unlimited Duration

Last Updated

October 13, 2021

Students Enrolled

2

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Certification

Welcome to the Creative Problem Solving course. In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

This course will give you overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.

By the end of this course, you will be able to:

  • Understand problems and the creative problem solving process.
  • Identify types of information to gather and key questions to ask in problem solving.
  • Identify the importance of defining a problem correctly.
  • Identify and use four different problem definition tools.
  • Write concrete problem statements.
  • Use basic brainstorming tools to generate ideas for solutions.
  • Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method.
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting.
  • Perform a final analysis to select a solution.
  • Understand the roles that fact and intuition play in selecting a solution.
  • Understand the need to refine the shortlist and re-refine it.
  • Understand how to identify the tasks and resources necessary to implement solutions.
  • Evaluate and adapt solutions to reality.
  • Follow up with solution implementation to celebrate successes and identify improvements.

Course Curriculum

    • Introduction Unlimited
    • Housekeeping Items Unlimited
    • The Parking Lot Unlimited
    • Objectives Unlimited
    • Action Plans and Evaluations Unlimited
    • Module 1: Getting Started Deck Unlimited
    • Introduction Unlimited
    • What is a Problem? Unlimited
    • What is Creative Problem Solving? Unlimited
    • What are the Steps in the Creative Solving Process? Unlimited
    • Case Study Unlimited
    • Module 2: The Problem Solving Method Deck Unlimited
    • Module 2: The Problem Solving Method Quiz 00:05:00
    • Introduction Unlimited
    • Information Gathering Unlimited
    • Identifying Key Questions Unlimited
    • Methods of Gathering Information Unlimited
    • Case Study Unlimited
    • Module 3: Information Gathering Deck Unlimited
    • Module 3: Information Gathering Quiz 00:05:00
    • Introduction Unlimited
    • Defining the Problem Unlimited
    • Determining Where the Problem Originated Unlimited
    • Defining the Present State and the Desired State Unlimited
    • Stating and Restating the Problem Unlimited
    • Analyzing the Problem Unlimited
    • Writing the Problem Statement Unlimited
    • Case Study Unlimited
    • Module 4: Problem Definition Deck Unlimited
    • Module 4: Problem Definition Quiz 00:05:00
    • Introduction Unlimited
    • Identifying Mental Blocks Unlimited
    • Removing Mental Blocks Unlimited
    • Stimulating Creativity Unlimited
    • Case Study Unlimited
    • Module 5: Preparing for Brainstorming Deck Unlimited
    • Module 5: Preparing for Brainstorming Quiz 00:05:00
    • Introduction Unlimited
    • Brainstorming Basics Unlimited
    • Brainwriting and Mind Mapping Unlimited
    • Duncker Diagrams Unlimited
    • Case Study Unlimited
    • Module 6: Generating Solutions (I) Deck Unlimited
    • Module 6: Generating Solutions (I) Quiz 00:05:00
    • Introduction Unlimited
    • The Morphological Matrix Unlimited
    • The Six Thinking Hats Unlimited
    • The Blink Method Unlimited
    • Case Study Unlimited
    • Module 7: Generating Solutions (II) Deck Unlimited
    • Module 7: Generating Solutions (II) Quiz 00:05:00
    • Introduction Unlimited
    • Developing Criteria Unlimited
    • Analyzing Wants and Needs Unlimited
    • Using Cost/Benefit Analysis Unlimited
    • Case Study Unlimited
    • Module 8: Analyzing Solutions Deck Unlimited
    • Module 8: Analyzing Solutions Quiz 00:05:00
    • Introduction Unlimited
    • Doing a Final Analysis Unlimited
    • Paired Comparison Analysis Unlimited
    • Analyzing Potential Problems Unlimited
    • Case Study Unlimited
    • Module 9: Selecting a Solution Deck Unlimited
    • Module 9: Selecting a Solution Quiz 00:05:00
    • Introduction Unlimited
    • Identifying Tasks Unlimited
    • Identifying Resources Unlimited
    • Implementing, Evaluating, and Adapting Unlimited
    • Case Study Unlimited
    • Module 10: Planning Your Next Steps Deck Unlimited
    • Module 10: Planning Your Next Steps Quiz 00:05:00
    • Introduction Unlimited
    • Planning the Follow-Up Meeting Unlimited
    • Celebrating Successes Unlimited
    • Identifying Improvements Unlimited
    • Case Study Unlimited
    • Module 11: Recording Lessons Learned Deck Unlimited
    • Module 11: Recording Lessons Learned Quiz 00:05:00
    • Introduction Unlimited
    • Words from the Wise Unlimited
    • Parking Lot Unlimited
    • Action Plans and Evaluations Unlimited
    • Module 12: Wrapping Up Deck Unlimited

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