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Welcome to the Generation Gaps course. This course can present challenges to management in terms of handling the different generations in the workplace. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of valuable perspectives and experiences.

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Last Updated

November 7, 2021

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Certification

While having various generations in one  course can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh the potential difficulty. Both the young and older worker offer ideas that can help the organization thrive in the marketplace. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today.

At the end of this course, you should be able to:

  • Understand the history behind generation gaps
  • Know who Traditionalists are
  • Know who Baby Boomers are
  • Know who Generation Xs are
  • Know who Generation Ys are
  • Know who Generation Zs are
  • Understand the differences between each generation
  • Find common ground among the generations
  • Understand conflict management
  • Leverage the benefits of generation gaps at work

Course Curriculum

    • Introduction Unlimited
    • Housekeeping Items Unlimited
    • The Parking Lot Unlimited
    • Objectives Unlimited
    • Pre-Assignment Unlimited
    • Action Plan Unlimited
    • Evaluation Form Unlimited
    • Module 1: Getting Started Deck Unlimited
    • Introduction Unlimited
    • What Generations Exist in the Workplace Unlimited
    • What Defines a Generation Unlimited
    • What this Means in the Workplace Unlimited
    • Practical Illustration Unlimited
    • Module 2: History Deck Unlimited
    • Module 2: History Quiz 00:05:00
    • Introduction Unlimited
    • Their Background Unlimited
    • Their Character Unlimited
    • Their Working Style Unlimited
    • Practical Illustration Unlimited
    • Module 3: Traditionalist Deck Unlimited
    • Module 3: Traditionalist Quiz 00:05:00
    • Introduction Unlimited
    • Their Background Unlimited
    • Their Character Unlimited
    • Their Working Style Unlimited
    • Practical Illustration Unlimited
    • Module 4: Baby Boomers Deck Unlimited
    • Module 4: Baby Boomers Quiz 00:05:00
    • Introduction Unlimited
    • Their Background Unlimited
    • Their Character Unlimited
    • Their Working Style Unlimited
    • Practical Illustration Unlimited
    • Module 5: Generation X Deck Unlimited
    • Module 5: Generation X Quiz 00:05:00
    • Introduction Unlimited
    • Their Background Unlimited
    • Their Character Unlimited
    • Their Working Style Unlimited
    • Practical Illustration Unlimited
    • Module 6: Generation Y Deck Unlimited
    • Module 6: Generation Y Quiz 00:05:00
    • Introduction Unlimited
    • Their Background Unlimited
    • Their Character Unlimited
    • Their Working Style Unlimited
    • Practical Illustration Unlimited
    • Module 7: Generation Z Deck Unlimited
    • Module 7: Generation Z Quiz 00:05:00
    • Introduction Unlimited
    • Background Unlimited
    • Attitude Unlimited
    • Working Style Unlimited
    • Life Experience Unlimited
    • Life Experience Unlimited
    • Practical Illustration Unlimited
    • Module 8: Differences Between Deck Unlimited
    • Module 8: Differences Between Quiz 00:05:00
    • Introduction Unlimited
    • Adopting a Communication Style Unlimited
    • Creating an Affinity Group Unlimited
    • Sharing Knowledge Unlimited
    • Practical Illustration Unlimited
    • Module 9: Finding Common Ground Deck Unlimited
    • Module 9: Finding Common Ground Quiz 00:05:00
    • Introduction Unlimited
    • Younger Bosses Managing Older Workers Unlimited
    • Avoid Turnovers with a Retention Plan Unlimited
    • Breaking Down the Stereotypes Unlimited
    • Practical Illustration Unlimited
    • Module 10: Conflict Management (I) Deck Unlimited
    • Module 10: Conflict Management (I) Quiz 00:05:00
    • Introduction Unlimited
    • Embrace the Hot Zone Unlimited
    • Treat Each Other as a Peer Unlimited
    • Create a Succession Pla Unlimited
    • Practical Illustration Unlimited
    • Module 11: Conflict Management (II) Deck Unlimited
    • Module 11: Conflict Management (II) Quiz 00:05:00
    • Introduction Unlimited
    • Words from the Wise Unlimited
    • Lessons Learned Unlimited
    • Action Plans and Evaluations Unlimited
    • Module 12: Wrapping Up Deck Unlimited

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