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Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.

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Last Updated

November 8, 2021

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What is "Sigma"? The word is a statistical term that measures how far a given process deviates from perfection. Sigma is a way to measure quality and performance. The central idea behind Six Sigma is that if you can measure how many "defects" you have in a process, you can systematically figure out how to eliminate them and get as close to "zero defects" as possible. This course will give you an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in their own organizations.

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly.

This course is designed to help you in the following ways:

  • Develop a 360 degree view of Six Sigma and how it can be implemented in any organization.
  • Identify the fundamentals of lean manufacturing, lean enterprise, and lean principles.
  • Describe the key dimensions of quality – product features and freedom from deficiencies
  • Develop attributes and value according to the Kano Model
  • Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers.
  • Describe what is required to regulate a process
  • Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs, and external failure costs
  • Using basic techniques such as DMAIC and how to identify Six Sigma Projects
  • Use specific criteria to evaluate a project
  • Discover root causes of a problem
  • Design and install new controls to hold the gains and to prevent the problem from returning.

Course Curriculum

    • Introduction Unlimited
    • Housekeeping Items Unlimited
    • The Parking Lot Unlimited
    • Pre-Assignment Review Unlimited
    • Action Plans and Evaluations Unlimited
    • Objectives Unlimited
    • Module 1: Getting Started Deck Unlimited
    • Introduction Unlimited
    • About Six Sigma Unlimited
    • About Lean Unlimited
    • History Behind Lean Unlimited
    • Toyota Production Systems Unlimited
    • The Toyota Precepts Unlimited
    • Case Study Unlimited
    • Module 2: Understanding Lean Deck Unlimited
    • Module 2: Understanding Lean Quiz 00:05:00
    • Introduction Unlimited
    • Philosophy Unlimited
    • Process Unlimited
    • People and Partners Unlimited
    • Problem Solving Unlimited
    • Case Study Unlimited
    • Module 3: Liker’s Toyota Way Deck Unlimited
    • Module 3: Liker’s Toyota Way Quiz 00:05:00
    • Introduction Unlimited
    • The Goals of TPS Unlimited
    • The First Pillar: Just In Time (JIT) Unlimited
    • The Second Pillar: Jidoka (Error-Free Production) Unlimited
    • Kaizen (Continuous Improvement) Unlimited
    • The Foundation of the House Unlimited
    • Case Study Unlimited
    • Module 4: The TPS House Deck Unlimited
    • Module 4: The TPS House Quiz 00:05:00
    • Introduction Unlimited
    • Value Unlimited
    • Value Stream Unlimited
    • Flow Unlimited
    • Pull Unlimited
    • Seek Perfection Unlimited
    • Case Study Unlimited
    • Module 5: The Five Principles of Lean Business Deck Unlimited
    • Module 5: The Five Principles of Lean Business Quiz 00:05:00
    • Introduction Unlimited
    • Basic Characteristics Unlimited
    • Satisfiers Unlimited
    • Delighters Unlimited
    • Applying the Kano Model Unlimited
    • Case Study Unlimited
    • Module 6: The First Improvement Concept (Value) Deck Unlimited
    • Module 6: The First Improvement Concept (Value) Quiz 00:05:00
    • Introduction Unlimited
    • Muda Unlimited
    • Mura Unlimited
    • Muri Unlimited
    • The New Wastes Unlimited
    • Case Study Unlimited
    • Module 7: The Second Improvement Concept (Waste) Deck Unlimited
    • Module 7: The Second Improvement Concept (Waste) Quiz 00:05:00
    • Introduction Unlimited
    • Common Cause Unlimited
    • Special Cause Unlimited
    • Tampering Unlimited
    • Structural Unlimited
    • Case Study Unlimited
    • Module 8: The Third Improvement Concept (Variation) Deck Unlimited
    • Module 8: The Third Improvement Concept (Variation) Quiz 00:05:00
    • Introduction Unlimited
    • What is Complexity? Unlimited
    • What Causes Complexity? Unlimited
    • How to Simplify? Unlimited
    • Case Study Unlimited
    • Module 9: The Fourth Improvement Concept (Complexity) Deck Unlimited
    • Module 9: The Fourth Improvement Concept (Complexity) Quiz 00:05:00
    • Introduction Unlimited
    • The PDSA Cycle (Plan, Do, Study, Act) Unlimited
    • The DMAIC Method Unlimited
    • Case Study Unlimited
    • Module 10: The Fifth Improvement Concept (Continuous Improvement) Deck Unlimited
    • Module 10: The Fifth Improvement Concept (Continuous Improvement) Quiz 00:05:00
    • Introduction Unlimited
    • Gemba Unlimited
    • Genchi Genbutsu Unlimited
    • Womack’s Principle Unlimited
    • Kaizen Unlimited
    • A Roadmap for Implementation Unlimited
    • Case Study Unlimited
    • Module 11: The Improvement Toolkit Deck Unlimited
    • Module 11: The Improvement Toolkit Quiz 00:05:00
    • Introduction Unlimited
    • Words from the Wise Unlimited
    • Action Plans and Evaluations Unlimited
    • Module 12: Wrapping Up Deck Unlimited

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