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This course is about the communication which is the process of passing information and understanding from one person to another.

PRIVATE
Course Access

Unlimited Duration

Last Updated

July 29, 2021

Students Enrolled

20

Total Reviews

Posted by
Certification

The process of communication among human beings has been there since their existence. It is a process that takes place continuously among individuals. However, it is very difficult to have a single definition that would suffice, to precisely explain what communication is. The process of meaningful interaction among human beings. More specifically it is the process by which meanings are perceived and understandings are reached among human beings. A more comprehensive definition of communication could be: “Any perceived behavior - or lack of behavior in one person that causes significant mental, emotional, physical, or spiritual reaction in another person."

Course Curriculum

    • Definition of Communication 00:00:00
    • Need for communication – Summary 00:00:00
    • Need for Communication – Activity 00:00:00
      • Possible Reasons for Distortion 00:00:00
          • Summary of Learning 00:00:00
          • Barriers to communication – Summary 00:00:00
          • Non-verbal communications (NVC) – Summary 00:00:00
          • Components of NVC 00:00:00
          • Reliability of non-verbal communication 00:00:00
          • Verbal and Non-Verbal Communication Mismatch 00:00:00
          • Avoiding Mismatch between Verbal and Non-Verbal Communication 00:00:00
            • Keys to effective listening 00:00:00
            • Basic Types of Listening 00:00:00
            • Types of Listening- Activity 00:00:00
            • Barriers to Effective Listening – Summary 00:00:00
            • How to remove these barriers? 00:00:00
            • What is probing? 00:00:00
            • Open and Closed Probes 00:00:00
            • Open Probe and Closed Probe – Summary 00:00:00
            • When to use open probes and closed probes? 00:00:00
            • Open and Closed Probes – Exercise 00:00:00
            • What is a Group? 00:00:00
            • Why do people join groups? 00:00:00
            • Types of groups 00:00:00
            • Summary – Types of groups 00:00:00
            • Group Norms 00:00:00
            • Types of Group Discussions 00:00:00
            • Purpose of the presentation 00:00:00
            • Developing a Presentation Activity 00:00:00
            • Developing content for a presentation – Summary 00:00:00
              • Components of Grooming 00:00:00
              • Posture 00:00:00
              • Personal Hygiene 00:00:00
              • Clothing 00:00:00

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