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Unlimited Duration

Last Updated

December 31, 2020

Students Enrolled

Total Video Time

EXPIRED

Posted by
Certification

Course Description

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Course Curriculum

    • Definition of Communication 00:00:00
    • Need for communication – Summary 00:00:00
    • Need for Communication – Activity 00:00:00
      • Possible Reasons for Distortion 00:00:00
          • Summary of Learning 00:00:00
          • Barriers to communication – Summary 00:00:00
          • Non-verbal communications (NVC) – Summary 00:00:00
          • Components of NVC 00:00:00
          • Reliability of non-verbal communication 00:00:00
          • Verbal and Non-Verbal Communication Mismatch 00:00:00
          • Avoiding Mismatch between Verbal and Non-Verbal Communication 00:00:00
            • Keys to effective listening 00:00:00
            • Basic Types of Listening 00:00:00
            • Types of Listening- Activity 00:00:00
            • Barriers to Effective Listening – Summary 00:00:00
            • How to remove these barriers? 00:00:00
            • What is probing? 00:00:00
            • Open and Closed Probes 00:00:00
            • Open Probe and Closed Probe – Summary 00:00:00
            • When to use open probes and closed probes? 00:00:00
            • Open and Closed Probes – Exercise 00:00:00
            • What is a Group? 00:00:00
            • Why do people join groups? 00:00:00
            • Types of groups 00:00:00
            • Summary – Types of groups 00:00:00
            • Group Norms 00:00:00
            • Types of Group Discussions 00:00:00
            • Purpose of the presentation 00:00:00
            • Developing a Presentation Activity 00:00:00
            • Developing content for a presentation – Summary 00:00:00
              • Components of Grooming 00:00:00
              • Posture 00:00:00
              • Personal Hygiene 00:00:00
              • Clothing 00:00:00

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